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NORRIQ career site
Customer Operations · Multiple locations · Hybrid

Technical Analyst CRM

Are you ready to keep our clients and their CRM systems running at their best? At NORRIQ we’re looking for a CRM Technical Analyst with a solid first experience and the ambition to grow.

Your impact at NORRIQ

Are you ready to keep our clients and their CRM systems running at their best? At NORRIQ, we’re looking for a CRM Technical Analyst with a solid first experience and the ambition to grow. You don’t need to be an expert yet – what matters is your drive to support customers, digitalise processes, and optimise performance. With your customer-focused mindset and problem-solving approach, you’ll truly make a difference.

Your role

You’ll analyse issues and develop smart technical solutions.
Working closely with colleagues in our Care Unit, you’ll help fix bugs, propose improvements, and make sure our customers can use their CRM applications productively.
You’ll also contribute to smaller projects and optimisations to ensure the CRM platform becomes ever more efficient.

What makes you a strong team player?

  • Experience and/or knowledge of Microsoft Dynamics 365 CE, including:
    • Basic adjustments in Dynamics 365 CE / Dataverse at table and field level
    • Plugins: development, issue investigation, troubleshooting (C#, using Dynamics SDK)
    • Typescript: simple logic to show/hide fields, set mandatory fields, set default values, etc.
    • Azure Functions: building functions and durable functions that connect with Dynamics 365 CE and often integrate with third-party SDKs (e.g. via REST)
    • Standalone applications: logic connecting with Dynamics 365 CE and external SDKs (e.g. via REST)
    • Azure DevOps: writing/adjusting YAML pipelines to build and deploy functionalities
    • PCF controls (client-side React-based technology): creating new controls and adapting existing ones
  • A bachelor’s or master’s degree, or equivalent experience
  • Fluency in Dutch and English; French is an advantage

What we offer

  • An environment where you can grow, supported by a personal coach to guide your technical and professional development
  • A flexible hybrid workplace, with the option to work from our various offices
  • A market-leading salary package, including company car, insurance, meal vouchers, bonus, net allowances,...
  • Tailored training to support your professional development
  • A financially strong, international organisation with a clear focus on Microsoft Dynamics product development
  • Inspiring projects, great colleagues, and enjoyable company events

Are you ready to shine and shape the future of NORRIQ and our clients?

Department
Customer Operations
Role
Technical Analyst Dynamics
Locations
NORRIQ, Lummen, Mechelen, Waregem
Remote status
Hybrid
Business
NORRIQ Belgium
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Contact Tom Verstraeten Senior Talent Acquisition Specialist – NBE Back Office

Colleagues

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Manou Mathijssen
Talent Acquisition Specialist

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Customer Operations · Multiple locations · Hybrid

Technical Analyst CRM

Are you ready to keep our clients and their CRM systems running at their best? At NORRIQ we’re looking for a CRM Technical Analyst with a solid first experience and the ambition to grow.

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