Customer Operations
·
Multiple locations
·
Hybrid Remote
Functional Analyst CRM
Looking for a great team and a new challenge? We provide a professional and people-oriented work environment in which you can grow as a Functional Analyst within our Customer Operations Team.
Your key responsibilities
- You are familiar with supporting in Dynamics 365 CRM (CE).
- You support our customers in their daily operations by analysing CRM questions and problems and proposing a suitable plan of action.
- You propose a workable solution with the team so that the customer is unburdened.
- You also support the project team with testing, configuration and training of end users.
- You succeed in bringing structure in other to fully support the customers.
- You can set priorities and ensure that the customer is satisfied;
- You speak Dutch and have a professional knowledge of English. Basic knowledge of French is a plus;
- You have a Bachelor's degree or equivalent through experience.
- You have a good knowledge of Marketing, Sales, Project Service or Field Service processes through education or relevant work experience
What we offer
- Top of market salary package (with company car, insurances, meal vouchers, bonus, net allowances, fun events,...)
- Flexibility in a hybrid work environment, you can work from our various locations
- Customized training to support your professional development
- Challenging projects, top colleagues, and fun company events
- A growing, financially healthy, and international organization with focus on product development in Microsoft Dynamics, ERP, CRM, and BI
- Department
- Customer Operations
- Role
- Functional Analyst CRM
- Locations
- Lummen, Mechelen or Waregem, Lummen, Mechelen, Waregem
- Remote status
- Hybrid Remote
- Business
- NORRIQ Belgium
Customer Operations
·
Multiple locations
·
Hybrid Remote
Functional Analyst CRM
Looking for a great team and a new challenge? We provide a professional and people-oriented work environment in which you can grow as a Functional Analyst within our Customer Operations Team.
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